DalmyDoDat Creations

Terms of Service


By submitting payment for any items sold by DalmyDoDat Creations and its subsidiaries (hereby referred to as “3D Creations”), you agree to the terms outlined below.

These terms are non-negotiable and subject to change at anytime.

Payment

A down payment of 30% for a fullsuit and 40% for partials, kigus, bodysuits, & heads is required to reserve a slot in queue. For props, harnesses/muzzles, fursuit parts (Tails, paws, etc), apparel, and other non-suit items full payment is required upfront (Except in the case of projects that bypass $1000).

Commissions are consolidated into projects at the time of purchase (For example, if a client requests a Partial, Kigu, and Tail, the entire cost of these items are consolidated into a single project). Projects with a total cost over $1,000 are broken down with a 40% deposit, which waives the full payment requirement stated for the above items. Until payment of your deposit is made, your slot is not held and subject to be filled. The deposit is non-refundable and will be used for the cost of materials and well as reserving your slot. The remaining balance must be paid in full before shipping of your project. In the case of items that are paid in full, 30% of the total cost is kept as a non-refundable fee for materials.

Payment plans must be agreed upon by both parties and put into writing. Options available are bi-weekly, monthly, or splitting the balance in two equal payments. Full payment must be made within a two month period.

Invoices shall be provided for the deposit and all future payments. For US & International clients, payments can be made with Credit or Debit cards processed through our invoice system provided by Square. Prepaid cards are also accepted.

Paypal is NOT accepted for US clients. For international clients this will be handled on a case by case basis.

Early payments are accepted: Please email Dalmy@DalmyDoDat.com ahead of time to allow for an invoice to be generated.

Checks (Personal & Cashiers) and Money Order are not accepted. We apologize for any inconvenience.

Please note : Your project shall NOT be shipped NOR built prior to payment of the full balance.

 

Shipping

The cost of shipping within the United States is included within the price of partial and full suits.  For fursuit parts, kigus, harnesses, and other all other items, shipping must be paid by the customer. Outside of the US will be handled on a case by case basis regardless of if the project is a fursuit, part, or other item.

 

Warranty

All Fursuits, Kigus, and fursuit parts have a 90 warranty, which begins upon the day your suit is delivered. This covers accidental damage and defects. Damaged deemed intentional by our own inspection is not covered. After 90 days, any further repairs can be made on a case by case basis and are subject to an hourly rate.

Please note: Modifications of any nature not previously discussed with consent from DalmyDoDat Creations and damage to a fursuit caused by activities of a bedroom nature invalidates this warranty.

Props, Harnesses, Muzzles, Bandanas and other non suit items are sold as is.

 

Refurb Work

Refurb projects and other repair projects are subject to a $30/hour rate. All refurb projects will be provided with an estimate on the total time it will take to complete. Please be aware that this is an estimate only and the total time required for your project may vary. If the total time required reaches 2 hours more than originally estimated, you will be given notice on if you would like the project to be completed before work continues.  The items you would like repaired/refurbished must be shipped to DalmyDoDat Creations at your expense. Once received, they’ll be placed in queue and a timer shall be used for any work conducted on your project. Once all work is concluded, you shall be billed for the total amount of work hours put into your project and the cost of shipping back to you. Please note that time will be rounded up to the nearest half hour. Once your bill is paid in full, your project shall be shipped out.

Please note: Your suit and refurbished items shall NOT be shipped back to you until your bill is paid in full.

 

Design

The design of the suit will match as closely as possible to the reference art provided. Suit design will be completely based upon artwork you have provided to me or reference art provided to you by 3D Creations. Any design details not included within the artwork or description is not covered under the warranty. Design changes after work has began is subject to extra costs and delays.

 

Refunds

In the event a refund is requested, you may be refunded the total cost paid minus the deposit. However if the suit has been paid in full and work begun on the suit, a refund is no longer possible.

Props, Underwear, Harnesses, Muzzles, Bandanas, Fursuit parts and other non-suit items are final sale, unfortunately refunds are not provided.

 

Delays

We will work to the best of our ability to meet the original agreed upon completion time range. However, due to life throwing a curveball from time to time, delays may happen. In the event that a suit or other project shall be delayed past the original completion range, the commissioner will be notified.

 

3D CREATIONS RESERVES THE RIGHT TO TERMINATE THE COMPLETION OF A SUIT AT ANY TIME WITH A FULL REFUND PROVIDED MINUS THE ORIGINAL DEPOSIT.
BY AGREEING TO MAKE A PURCHASE FROM 3D CREATIONS, YOU AGREE TO ALL OF THE TERMS OUTLINED ABOVE. ALL E-MAIL, TWITTER, AND OTHER FORMS OF WRITTEN COMMUNICATION ARE A BINDING CONTRACT


Latest Revision 06/01/2017